Click on the relevant section below for more information on our Home and Business IT services.
>> Home Users: Computer & Laptop Repair Services
Home IT Services in Coulsdon
Kestrel Networks is the leading provider of computer repair and laptop repair service to home and business users across Surrey. Our highly qualified and experienced professionals can provide solutions to most of your problems via remote access. However, if that’s not possible, our engineer will come to you same day to repair your computer. We are providing support in Surrey and surrounding area’s.
We render our services to both business and home users. We’ll send our qualified technician to fix your laptop or computer in the convenience of your place. In case, if an engineer is unable to fix the issue at your site, they’ll take your laptop with them, fix it and return it to you as soon as possible. However, we do not charge anything extra for our pickup and delivery service.
To keep things simple and convenient for the residents of Coulsdon we, at Kestrel Networks, offer a fixed hourly rate. Our highly qualified Microsoft-qualified technicians are ready to provide you with best possible computer advice.
Internet, Printing & Scanning Fix
We are always quick to respond to your internet broadband problems as well as scanning or printer problems. We visit your office or home the same day you contact us. Internet has certainly become a major reason for all of us to use laptops, computers, etc. We, at Kestrel Networks, can fix all your internet problems such as lost connection, limited connectivity or no connectivity at all, and slow speed issues.
Our professional staff is trained to offer the best computer repair Surrey services, as well as, setup and troubleshoot any scanning and printing issues for both business and domestic users. If you are using a network printer connected to different computers in the network and it doesn’t work then you may be facing a connection problem between your printer and PC that should be re-configured again.
Our support staff will help you resolve most of the problems over a phone call but if something tricky comes up, our technicians will pay you a visit to fix your problem to ensure mind’s peace for you. Furthermore, we make sure that we come to visit you on a time that is convenient to you on the agreed.
Slow running laptop, strange software malfunctions and pop-ups can be quite frustrating and harmful to your pc. Well, we offer same day repair service to solve your software, internet and printing problems. You do not have to worry once our engineer is there to help. We’ll perform a complete checkup on the laptop or computer facing problems and will remove all the unwanted popups and malicious programs.
When the junk is accumulated on your computer, it can cause it to run slow. However, Kestrel Networks has qualified technicians to resolve all software problems including Blue Screen, Installation problems, File missing, Windows Boot Problems, Operating System issues and many more.
Computer Hardware Repair Service
When you need to use our computer repair services, we can come to diagnose your PC to find out which parts are broken and whether they need a replacement. Our expert technicians will attempt to fix your computer issue on-site otherwise we’ll need to take your computer to our local repair office which is fully equipped with all the necessary tools and parts. During this time, we’ll keep you updated regarding the work progress on your PC.
As part of our computer repair services, we fix every brand and model. Some of our highly in-demand hardware repair services are listed below:
- Laptop Replacement
- Power Jack Repair
- Laptop Display Problem
- Data Recovery
- Keyboard Replacement
- Laptop Liquid Damage
- Computer and laptop Overheating
- Gaming Desktop issues
>> Business Users: IT Support Services
IT Services for Business in Coulsdon
Worried about how to maintain your system while maintaining your business? Concerned about rogue employees stealing confidential data? Afraid of unexpected downtime during crunch time? Let us focus on your IT needs so that you can focus on your business!
Our managed services provide you with access to a fully-staffed IT department comprised of talented professionals from data engineers to desktop support technicians who will handle all of your technology needs. Our managed services include:
- Proactive monitoring of your network to identify issues and troubleshoot problems before they cause downtime
- Access to a responsive help desk to address all issues
- Server maintenance and support
- Remote access setup and support
- Data backup for all file types and sizes
- Anti-virus implementation and monitoring
- Troubleshooting in the event of system failure or network errors
- Office networking for multiple computers, printers and other devices
Do you have your own IT department? We offer different levels of support such as tier 3 and project management services and we work with all IT teams to implement projects quickly and professionally.
Whether you run a company of 5 or 5,000 employees we can create a custom package to meet your IT needs. We are proud to build and provide custom managed service packages for hundreds of clients and we look forward to hearing about your needs and helping your business run more efficiently.